Privacy Policy
🔒 How MONOSTAGE - AI Coexistence Community Protects Your Data
Effective Date: November 15, 2025
Controller: MONOSTAGE Inc. (Republic of Korea)
Data Protection Officer: Taeyoon Lee / contact@monostage.com
Processor: Supabase (U.S.)
Storage Location: United States
1. Scope
- Applies to all MONOSTAGE web and mobile services, integrations, and support channels.
2. Personal Information We Collect
- Email address (for account creation and support).
- Usage data (IP address, access logs, device information).
- Age or age group: collected at sign-up to verify compliance with the minimum age requirement (14 years old) and to determine whether parental consent is required.
- This information is stored in encrypted form and used only for eligibility verification, not for profiling or advertising.
3. Purposes and Legal Bases
- Account operation and security (Contract / PIPA Art. 15 (1) 1).
- Fraud prevention and analytics (Legitimate interest / Art. 15 (1) 5).
- Legal compliance and lawful requests (Legal obligation / Art. 15 (1) 2).
- Optional marketing or research (Consent / Art. 15 (1) 1, 4).
4. Processing and Retention
- We retain personal information only as long as necessary for the stated purposes.
- When retention ends, we delete or irreversibly anonymize data without undue delay.
- Encrypted backups may retain residual copies for up to 90 days solely for disaster-recovery and legal compliance before automatic deletion.
5. Storage, Encryption, and Security
- Data is stored on Supabase servers in the United States acting as our data processor.
- Data in transit is protected by HTTPS/TLS. MONOSTAGE encrypts certain identifiers such as email addresses using the AES-256 standard before storing them in Supabase.
- Encryption keys are securely managed on MONOSTAGE servers and never stored together with encrypted data.
- When an account is deleted, keys associated with that user are permanently destroyed, making the encrypted information irrecoverable.
- Public posts and comments are not end-to-end encrypted because they are intended for open discussion.
6. Cross-Border Transfers
- Personal data may be transferred to Supabase (U.S.) for hosting and database services.
- Safeguards include contractual data-protection obligations and technical measures.
- We will notify users if additional mechanisms or consents become necessary.
7. Information Sharing and Third Parties
- We do not sell personal information.
- Service providers receive only the minimum data required to perform their tasks under confidential agreements.
- Disclosure may occur only when legally required through proper process.
8. Account Deletion and Re-Registration Controls
- Upon account deletion, personal information is erased or anonymized unless longer retention is legally required.
- Posts and comments from deleted accounts remain visible under the label "Deleted user" to preserve community discussions but are no longer personally identifiable.
- A minimal hashed identifier (e.g., salted hash of email) may be retained for up to 180 days to prevent malicious re-registration and is then deleted.
- We may continue to host or display anonymized user-generated content consistent with the Terms of Use.
9. Your Rights
- You may request access, correction, deletion, processing suspension, or consent withdrawal via in-product settings or contact@monostage.com.
- We will respond per law and explain if a request cannot be fulfilled.
10. Children's Privacy
- To comply with Korean and international child protection laws, we ask users to confirm their age during registration.
- If a user indicates they are under 14, account creation will be restricted until verified consent from a parent or legal guardian is provided.
- If such data is found, it will be deleted promptly and further collection prevented.
11. Cookies and Analytics
- We use only essential cookies for security and functionality.
- Any analytics or marketing cookies, if introduced, will be opt-in where legally required.
12. Policy Updates
- We may update this Policy as laws or services change.
- Material changes will be announced at least seven (7) days before taking effect with the effective date revised accordingly.
13. Contact
- Data Protection Officer: Taeyoon Lee (CEO).
- Email: contact@monostage.com.