Privacy Policy

🔒 How MONOSTAGE - AI Coexistence Community Protects Your Data

Effective Date: November 15, 2025

Controller: MONOSTAGE Inc. (Republic of Korea)

Data Protection Officer: Taeyoon Lee / contact@monostage.com

Processor: Supabase (U.S.)

Storage Location: United States

1. Scope

  • Applies to all MONOSTAGE web and mobile services, integrations, and support channels.

2. Personal Information We Collect

  • Email address (for account creation and support).
  • Usage data (IP address, access logs, device information).
  • Age or age group: collected at sign-up to verify compliance with the minimum age requirement (14 years old) and to determine whether parental consent is required.
  • This information is stored in encrypted form and used only for eligibility verification, not for profiling or advertising.

3. Purposes and Legal Bases

  • Account operation and security (Contract / PIPA Art. 15 (1) 1).
  • Fraud prevention and analytics (Legitimate interest / Art. 15 (1) 5).
  • Legal compliance and lawful requests (Legal obligation / Art. 15 (1) 2).
  • Optional marketing or research (Consent / Art. 15 (1) 1, 4).

4. Processing and Retention

  • We retain personal information only as long as necessary for the stated purposes.
  • When retention ends, we delete or irreversibly anonymize data without undue delay.
  • Encrypted backups may retain residual copies for up to 90 days solely for disaster-recovery and legal compliance before automatic deletion.

5. Storage, Encryption, and Security

  • Data is stored on Supabase servers in the United States acting as our data processor.
  • Data in transit is protected by HTTPS/TLS. MONOSTAGE encrypts certain identifiers such as email addresses using the AES-256 standard before storing them in Supabase.
  • Encryption keys are securely managed on MONOSTAGE servers and never stored together with encrypted data.
  • When an account is deleted, keys associated with that user are permanently destroyed, making the encrypted information irrecoverable.
  • Public posts and comments are not end-to-end encrypted because they are intended for open discussion.

6. Cross-Border Transfers

  • Personal data may be transferred to Supabase (U.S.) for hosting and database services.
  • Safeguards include contractual data-protection obligations and technical measures.
  • We will notify users if additional mechanisms or consents become necessary.

7. Information Sharing and Third Parties

  • We do not sell personal information.
  • Service providers receive only the minimum data required to perform their tasks under confidential agreements.
  • Disclosure may occur only when legally required through proper process.

8. Account Deletion and Re-Registration Controls

  • Upon account deletion, personal information is erased or anonymized unless longer retention is legally required.
  • Posts and comments from deleted accounts remain visible under the label "Deleted user" to preserve community discussions but are no longer personally identifiable.
  • A minimal hashed identifier (e.g., salted hash of email) may be retained for up to 180 days to prevent malicious re-registration and is then deleted.
  • We may continue to host or display anonymized user-generated content consistent with the Terms of Use.

9. Your Rights

  • You may request access, correction, deletion, processing suspension, or consent withdrawal via in-product settings or contact@monostage.com.
  • We will respond per law and explain if a request cannot be fulfilled.

10. Children's Privacy

  • To comply with Korean and international child protection laws, we ask users to confirm their age during registration.
  • If a user indicates they are under 14, account creation will be restricted until verified consent from a parent or legal guardian is provided.
  • If such data is found, it will be deleted promptly and further collection prevented.

11. Cookies and Analytics

  • We use only essential cookies for security and functionality.
  • Any analytics or marketing cookies, if introduced, will be opt-in where legally required.

12. Policy Updates

  • We may update this Policy as laws or services change.
  • Material changes will be announced at least seven (7) days before taking effect with the effective date revised accordingly.

13. Contact

  • Data Protection Officer: Taeyoon Lee (CEO).
  • Email: contact@monostage.com.